January 9, 2022

Marissa Crary
Director Membership, Marketing & Education
[email protected]                             
518-463-1118 ext. 824


HCP Requests Emergency Funding to Avoid Home Care Crisis

ALBANY, NY – The New York State Association of Health Care Providers (HCP) has sent a letter on behalf of its members to Governor Kathy Hochul asking for emergency financial relief for home and community-based service providers.

HCP cited member concerns reflected in a recent survey, showing alarming trends for the industry.

  • 89% of respondents reported difficulty serving their existing clients;
  • Almost half (46%) of respondents are experiencing greater than 10% staff call-outs due to COVID-19 positivity, exposure, and quarantining;
  • Almost half (46%) report experiencing significant or severe financial disruption resulting in cuts being implemented and contingency plans activated;
  • Nearly 11% are facing financial losses so great that they are considering closing.


While financial stresses on agencies providing home and community-based services to some of New York’s most vulnerable have been escalating for ten years, the current omicron surge has stressed some agencies to the point of breaking.  Home health care agencies’ ability to serve existing cases has been diminished, indicating that some are going without desperately needed care.


Said association president and CEO Kathy Febraio, “The essential care that home care agencies and their heroic workers have been providing throughout the pandemic speaks volumes about their dedication and resourcefulness. Now is the time to shore up this industry so it can continue to serve as a valued and valuable part of the continuum of healthcare, bridging the gap between hospital and home, keeping people in their homes and communities.”


HCP’s letter to the governor requested emergency relief to pay aides overtime, sick leave, and hiring bonuses to allow agencies to cover new cases, thus alleviating hospital overcrowding. The funds would also make it possible to offer a “COVID bonus” to the current, exhausted workforce.  HCP further stated the potential of   destabilization and disruption in this industry to severely hamper progress in combatting COVID-19, to put our elders at risk, and to hamstring hospitals who will have nowhere to discharge patients who could otherwise be served at home. 


About New York State Association of Health Care Providers
The New York State Association of Health Care Providers, Inc. (HCP) is a statewide trade association representing the full spectrum of home and community-based care providers through information, advocacy, and education. HCP represents licensed home care services agencies, certified home health agencies, hospices, fiscal intermediaries, and related health organizations. Through a strong network of regional chapters and an active State office in Albany, HCP is a primary authority of the home health care industry. For more information, please visit

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