Personal Care Program
The Personal Care Program provides assistance with Activities of Daily Living (ADLs), such as personal hygiene, mobility, toileting, feeding, meal preparation, light housekeeping and laundry for people who require such support services based on a medical need. Clients in this program receive services based on a doctor’s orders and plan of care. The need for services is determined by New York’s Conflict-Free Evaluation and Enrollment Center (CFEEC). Individuals who are deemed eligible for managed care services through CFEEC are educated on their plan options, and once enrolled in a managed care plan, they are able to select a home care agency that contracts with that plan for services. A plan of care is created based on the individual’s physician’s orders, and the managed care plan authorizes the types of services to provide and the number of hours of services.