Programs for Purchase

CHC presents a wide variety of educational programs specifically designed to meet the unique needs and challenges of home care providers.  Webinars that have been presented are available for purchase after the program has been presented so that providers can utilize the information in their own training and education programs. 

HCP members receive a significant discount on the purchase of CHC programs as a member benefit.  Members must be logged in to the website using their user name and password to receive the preferred pricing.
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Leadership Wellness Series
This 5-session series will ensure agencies have a strategy for wellness in 2021. Most individuals are suffering from ongoing uncertainty. For agency leaders, this series will demonstrate how to find new sources of energy, innovation, and progress as well as lead staff in these areas. This series will help your agency’s leadership put wellbeing into action in 2021. Emotional skills can no longer be glossed over. We can no longer call it fluff, for it is more likely the key to our... Details
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HCP Conference Virtual Education Package
16 critical sessions for home care providers. Session topics include infection control, wage parity, wage and hour, financial planning, workforce retention, efficiencies, sustainability, wellness, quality management, and customer service as well as a Keynote session and breakout from leading home care strategist Lisa Remington, Remington Health Strategy Group and The Remington Report President/Publisher. Register now to receive access for up to 3 users so that you can easily spread... Details


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ABC’s of Corporate Compliance Download
ABC’s of Corporate Compliance - 60 minutes. New York State Licensed Home Care Services Agencies (LHCSAs) continue to refine compliance practices to meet the demands of critical Federal and State regulatory mandates. Ensure your agency meets the intent of all current regulatory standards. Join this Webinar to hear how your colleagues integrate compliance strategies to meet current regulatory demands and challenges. This webinar will identify critical compliance standards for New York ... Details
Advanced Home Health Aide Updates Download
Advanced Home Health Aide Updates - 60 minutes. The New York State Department of Health and State Education Department have finalized the regulations and standards that govern the training and role of the advanced home health aide. This program will cover the requirements and updates that apply to this new role in the provision of home care. Learn what requirements are mandated prior to providing these services and ensure you are up to date on regulatory and training initiatives... Details
Best practices for working with a VO Download
Home Care Pre-Claim Review Revised Requirements: Best practices for working with a VO - 60 minutes. Implementing a VO can be an extremely involved endeavor that a provider should prepare for far in advance of being notified by OMIG. For those not required to comply with the pre-claim review process, using a VO or similar services is a great way to assure compliance, and mitigate the risk of fraud and abuse. Attend this webinar to make sure your agency is prepared. This webinar will... Details
Building & Advancing Clinical Leadership-The Basics Download
Building & Advancing Clinical Leadership: The Basics - 60 minutes. This session will discuss the emerging roles and responsibilities required of the home care clinical leadership as well as basic and refined skills and competencies vital to meet the challenges of providing home care in New York State. 1. Discuss expanded roles and responsibilities for clinical leadership 2. Learn regulations and standards that drive skill set changes 3. Discuss common challenges identified in... Details
Building Advancing Clinical Leadershp Beyond Basics Download
Building & Advancing Clinical Leadership: Beyond the Basics - 60 minutes. The second webinar in the series will cover: 1. Refine leadership skills to meet the challenges of dynamic change. Communication, critical thinking; clinical judgement, team dynamics and more 2. Tips to survive the sea of constant change and stress; 3. Learn expert strategies to approach frequent barriers in quality care 4. How to find support networks to achieve sanity during health care melt downs
Claims Management Best Practices Download
Claims Management Best Practices - 60 minutes. In New York State's Managed Care environment, managing, processing and collecting claims has presented substantial challenges for many home care providers. Join us for this timely and informative webinar to review claims management best practices and learn key strategies and tactics to help improve your claims process. You will learn: strategies and tactics for improved claims management, troubleshooting strategies for rejections and... Details
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Clinical Series:  Advanced Leadership Strategies Download
Building & Advancing Clinical Leadership: Advanced Leadership Strategies - 60 minutes. The third webinar in the series will cover: 1. Collegial refinements that challenge current leadership and care models 2. Cultivation of strategies and skills to achieve balance in an unbalanced work setting 3. Building a care team that prioritizes safety, quality and best practices 4. Lifelines and more to ensure success with rapid change and high care expectations.
Clinical Series:  New Horizons and Beyond Download
Building & Advancing Clinical Leadership: New Horizons and Beyond - 60 minutes. The final webinar in the series will cover: 1. The Decade Leap: regulators and industry experts predict home care trends 2. Clinical leadership roles expand to meet health care trends and needs 3. Cultivating refined practice to meet current and future demands 4. Strengthening personal and professional cores complement care leadership and model revisions.
Companionship Exemption Elimination-Impact Live-ins Download
Companionship Exemption Elimination-Impact on Live-ins-90 minutes. Per an October 1, 2013 final rule issued by the US Department of Labor (DOL), major changes to the Companionship Exemption under the Fair Labor Standards Act (FLSA) are scheduled to become effective on January 1, 2015. In addition to changes impacting requirements related to minimum wage, overtime, and travel, the rendered rule will also alter the standard work and hour structure for live-in aides. This webinar will ... Details
Compliance Readiness Essential Info for Licensed Download
Compliance Readiness Essential Information for Licensed Agencies: 60 minutes. The Office of Inspector General (OIG) and New York State regulators have focused on home health and personal care aides as a high risk service. Do you know what challenges have occured with recent audits and surveys in 2018? Attend this important webinar to ensure you have the latest information on recent regulatory and audit initiatives that impact compliance and contract opportunities, and learn how... Details
Compliance S1- Survey Update Successful Plans of Correction
Compliance Session 1: Survey Updates and Successful Plans of Correction - 60 minutes. What are the most recent New York State survey trends and outcomes for Licensed Home Care Providers? This program will provide the most up to date survey and plan of correction challenges experienced by NYS Home Care Providers. Join this session to hear how providers have addressed their Plans of Correction to meet updated standards and priorities detailed in the survey outcomes.
Compliance Session 2 - Confounding Regulations
Compliance Session 2: Confounding Regulations - 60 minutes.
Home Care Providers struggle to interpret and operationalize the regulatory updates before and during the COVID-19 pandemic. What’s changed and what’s the same? How can we possibly meet these demands? Join this CHC program to share your experiences and clarify some confusing standards that challenge many in Home Care. Program Objectives: identify common misunderstandings with Home Care regulations, clarify... Details
Compliance Session 3 - Continuous Quality Improvement
Compliance Session 3-Continuous Quality Improvement - 60 minutes. Continuous Quality Improvement (CQI) is a regulatory standard for all healthcare providers. How is CQI changing with the current challenges in community care? How does CQI impact your opportunities for partnerships and growth? Join this CHC program to hear required elements of CQI and available benchmarks and tools that enhance initiatives and promote quality achievement.
1. Identify required elements for NYS... Details
Compliance Session 4: That’s a Wrap: Home Care Solutions
Compliance Session 4: That’s a Wrap: Home Care Solutions - 60 minutes. Successful providers continue to explore emerging best practices and industry innovations to address compliance challenges. This session will explore unique issues addressed with practical and innovative solutions. Join this CHC program to hear how your colleagues are adapting processes to meet home care challenges. 1. Identify unique and common compliance issues in the home care setting; 2. Explore emerging... Details
Complying with the NYC Earned Sick Time Act Download
Complying with the NYC Earned Sick Time Act - 60 minutes. Providers that employ workers in New York City could face potentially devastating fines and lawsuits for non-compliance with the New York City Earned Sick Time Act, as the NYC Department of Consumer Affairs has begun vigorously auditing and investigating complaints of non-compliance by home care agencies!
Attend this webinar, Complying with the NYC Earned Sick Time Act, presented by attorney Emina Poricanin from Hodgson ... Details
Customer Service Strategies that Separate You Download
The competition is fierce. Many of the services you provide are similar to those provided by other companies in your area. Continually patients and referral sources are trying to differentiate one healthcare provider from another. The one key difference is the quality of the customer service they provide. From the initial greeting on the phone, to the final words when a caregiver leaves the home, and the assistance offered a family member regarding billing and insurance, every... Details
Cybersecurity for Home Care Providers Download
Cybersecurity for Home Care Providers - 60 minutes. In the past year, cyber threats to health care institutions have become more frequent. Targeted attacks on patient data place patient safety and agencies at risk. In the event of an attack, liability falls solely on the provider. This webinar will discuss the most recent threats to cybersecurity, compliance issues, regulatory and patient safety risk assessment, potential points of compromise, and cybersecurity best practices.... Details
Cyberthreats & Cybersecurity in Health Care Download
What’s at Stake: Cyberthreats and Cybersecurity as Health Care Providers-60 minutes. The Federal Bureau of Investigation has released a warning that the US health care system is urgently vulnerable to cyberattacks of an unprecedented magnitude. While COVID cases continued to skyrocket, the US health care sector saw a 71 percent increase in ransomware attacks last October, compared to September. At the same time, a 2020 study found that the demand for cybersecurity professionals is... Details
Demystifying the Plan of Correction Download
Demystifying the Plan of Correction - 60 minutes. The New York State Department of Health (DOH) continues to survey Licensed Home Care Providers to ensure compliance with critical Federal and State regulatory mandates. During a decade of change for all home care providers, many agencies have experienced survey challenges resulting in expanded requirements for Plans of Correction. Providers will also be impacted by the implementation of the new Electronic Plan of Correction (ePOC)... Details
Employment Update-New Joint Employer Rule-NYS Paid Lv Law
Employment Update: New Joint Employer Rule and NYS Paid Leave Law-60 minutes. This webinar will cover the recently effective New York State Paid Leave Law as well as the US Department of Labor’s new Joint Employer Rule. Attend this session to learn how employers of various sizes must comply with the NYS Paid Leave Law and the latest on the US Department of Labor’s new Joint Employer rule under the Fair Labor Standards Act as well as the ongoing litigation concerning the lawfulness of ... Details
Everything You Wanted to Know About TB Testing Download
Everything You Wanted to Know About Tuberculosis Testing for Home Care Workers - 60 minutes Tuberculosis testing and accurately assessing test results is essential for home care providers that employ large numbers of workers from diverse foreign and domestic backgrounds. There is often confusion about how to read a tuberculosis skin test, when to order and repeat chest x-rays, and when to perform the tuberculosis screening questionnaire. At times, workers are subjected to... Details
Explaining PPP Loan Forgiveness Application Process Download
Explaining the PPP Loan Forgiveness Application Process - 60 minutes. Join Gary Brinster and Erika Calderon, of Brinster & Bergman, LLP, for an enlightening webinar on PPP loan! The PPP loan has created a lot of confusion and concern. Figuring out how the forgiveness works hasn’t been much better. In this webinar, Gary Brinster and Erika Calderon will explain the forgiveness application recently released by the SBA and answer any questions that you might have.
FMAP Funding Solutions Download
FMAP Funding Solutions - 60 minutes. Enhanced Federal Medicaid Assistance Percentage (FMAP) funding requires innovative implementation solutions. Join this webinar for unique solutions and guidance in three priority areas of allocation: recruitment and retention; training; and value-based payments (VBP).

HCP Vice President of Public Policy Laura Ehrich will give a brief overview and summarize key points from the January 6 Department of Health webinar. HCP/CHC President... Details
Gender Identity and Expression in the Workplace Download
Gender Identity and Expression in the Workplace-60 minutes.
Don’t Wait for a Complaint. Join Glaser & Weiner, P.C. for a webinar focused on gender identity and expression in the workplace and emerging legal issues facing employers. In this webinar, attendees will receive: an overview of federal, NYS and NYC anti-discrimination laws related to gender identity and expression; critical information and guidance to help claims of discrimination and create beneficial employee... Details